You have pest questions
We have pest answers

If pests keep returning, you’re unsure where they’re coming from, or store-bought treatments aren’t solving the problem, it’s time to bring in a professional. Our team can identify the pest, locate the source, and recommend the right solution.

We’ll inspect your home, identify pest activity and entry points, and discuss any concerns you’ve noticed. Your technician will then explain the recommended treatment, complete the service, and provide a video update showing the work performed.

In most cases, we can get to your home within 24–48 hours. Availability may vary by location and season, but our team will work to schedule your service as quickly as possible.

Pricing depends on your home, the pests involved, and the level of protection you need. We’ll inspect your property, explain what we find, and provide clear options before any work begins.

That depends on your property, pest activity, and the amount of ongoing protection you want. Our team will help you compare your options and recommend a plan built around your home, not a one-size-fits-all package.

Pest activity changes with the seasons, but it never completely stops. Regular service helps prevent new infestations, disrupt breeding cycles, and protect your home before small problems become expensive ones.

Your plan includes a detailed inspection, customized treatments, ongoing monitoring, scheduled service, and recommendations to help prevent future activity. You’ll also receive a service video showing what was completed and anything our technician noticed.

Let us know. If covered pests return between scheduled visits, we’ll return and address the issue at no additional cost. It’s part of the 9X Promise.

Yes. We stand behind our work. If covered pests return between scheduled visits, so do we, at no additional cost. We’ll continue working with you until the issue is resolved.

Your family’s safety comes first. Our licensed professionals use products according to their labels and apply them only where needed. Let your technician know about children, pets, allergies, or other concerns so we can adjust the service when appropriate.

For most routine services, you can remain at home. Certain treatments may require people or pets to avoid a specific area temporarily. If that applies, your technician will explain where to go and when it’s safe to return.

Your technician can explain what products are being used, where they’ll be applied, and why they were selected. Product labels and safety information are also available upon request. Transparency is part of the 9X Promise.

Preparation depends on the pest and treatment. We may ask you to secure pets, put away food, clear access to certain areas, or move items away from walls. We’ll send any specific instructions before your appointment.

If your service requires special precautions, your technician will review them with you before leaving. This may include staying away from treated areas until they’re dry, keeping pets away temporarily, or following pest-specific recommendations.

We protect homes from many common pests, including ants, spiders, cockroaches, wasps, rodents, and other seasonal invaders. We also offer specialized protection for termites, mosquitoes, fleas, ticks, and other outdoor pests. Services may vary by location.

We provide rodent control and can help identify entry points around your home. Wildlife services for animals such as raccoons, squirrels, and bats vary by location, so contact your local team to confirm availability.

Yes. We don’t just treat the pests you can see. We look for entry points, nesting areas, and conditions that may be attracting pests. From there, we create a plan to treat current activity and help prevent future problems.

Yes. During your first service, we’ll inspect and treat the areas where pest activity is present. Ongoing service typically focuses on creating and maintaining protection around the exterior, with interior treatments provided when needed.

We recommend being home for your first visit when possible. It gives you an opportunity to show your technician where you’ve noticed activity, discuss your concerns, and review the recommended treatment plan. If you can’t be there, contact us beforehand so we can coordinate the service.